Jeremy Ferrer
Webinar :
Matinale Achats de Lyon
Vendredi 14 Février de 9h à 12h30
Supplier quality audits are periodic reviews carried out by a third party or by an internal team to assess a supplier's compliance with specified quality requirements. These audits are essential to ensure that suppliers meet the required quality standards and to manage risks related to the quality of the products or services provided. Before carrying out a supplier quality audit, it is important to take into account certain prerequisites.
It is crucial to establish a clear and precise framework defining the standards and quality requirements that the supplier must comply with. This standard may include international standards such as ISO standards, industry specific requirements, or company requirements. It is essential that this framework is well understood and accepted by the supplier before proceeding with the audit. Once the framework is established, it is important to Define audit objectives. Objectives may vary depending on the specific needs of the business, but they may include verifying compliance with quality standards, evaluating supplier performance, identifying potential risks and opportunities for improvement, etc. Objectives should be clearly defined to guide the audit team through the process.
Careful selection of the audit team is also essential to ensure the success of the audit. Auditors should have solid experience and skills in auditing and quality management. They should be well-trained in audit techniques and be able to conduct the audit impartially and professionally. Auditors should also be familiar with the supplier's industry and understand the specific issues related to the quality of the products or services provided. Before rPerform the audit, careful planning is required. This includes defining a detailed audit plan that identifies the various phases of the audit, the activities to be carried out, the responsibilities of each member of the audit team, and the resources required.
Planning should also include the preliminary collection and analysis of vendor information, including existing certifications, past performance records, previous audit reports, etc. When conducting the audit, the audit team should follow a rigorous audit methodology that includes audit techniques such as observation, questioning, reviewing documents and recordings, etc. Auditors need to collect objective evidence to assess compliance with quality standards. Throughout the audit, auditors should remain impartial, objective, and respectful to the audited supplier. Once the audit is complete, the audit team should write a comprehensive audit report that documents findings, identified non-conformities, deviations from quality standards, as well as strengths and opportunities for improvement.
The audit report should be clear, accurate, and provide recommendations for corrective actions to resolve identified non-conformities. Finally, after the audit, it is important to implement the corrective and preventive actions necessary to remedy the non-conformities identified. This may include measures such as additional training, adjustments to processes or procedures, improvements in management systems quality, etc. The objective is to ensure that the supplier is in a position to provide products or services that comply with specified quality standards.
Supplier quality audits are essential tools for ensuring compliance with quality standards and managing risks in the supply chain. Before carrying out an audit, it is important to put in place a number of prerequisites such as establishing a clear framework, defining the objectives of the audit, the rigorous selection of the audit team, detailed planning of the audit, the implementation of a rigorous audit methodology, Writing an audit report comprehensive and the implementation of corrective and preventive actions. By meeting these requirements, businesses can ensure the quality of their suppliers and achieve customer satisfaction and compliance goals.
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